Privacy policy

Last updated: June 26, 2026

This Privacy Policy describes how home Attraction collects, uses, stores, and discloses your personal information when you visit www.homeattraction.in, make a purchase, contact us, subscribe to updates, or communicate with us through email, phone, Instagram, WhatsApp, or any other channel.

By using our website or communicating with us, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Name

Email address

Phone number

WhatsApp number

Billing and shipping address

Order details

Payment confirmation details

Account login details, if you create an account

Customer support messages

Product preferences, cart activity, and purchase history

Device information, browser information, IP address, cookies, and website usage data

We may also collect information you voluntarily provide when you contact us, ask a question, request order support, or interact with our marketing messages.

2. How We Collect Information

We collect information when you:

Visit or browse our website

Place an order

Create or use an account

Subscribe to email, SMS, or WhatsApp updates

Communicate with us on WhatsApp, email, phone, Instagram, or other platforms

Interact with cookies, pixels, analytics tools, or advertisements

We also receive information from service providers such as Shopify, payment processors, shipping partners, marketing tools, analytics providers, and communication platforms.

3. How We Use Your Information

We use your information to:

Process and fulfil your orders

Confirm payments

Ship products to you

Send order, delivery, cancellation, replacement, and support updates

Respond to your questions or complaints

Manage customer accounts

Send marketing communication, where permitted

Notify you about new drops, limited collections, product launches, and offers

Improve our website, products, services, and customer experience

Detect fraud, abuse, security issues, or unlawful activity

Comply with legal, tax, accounting, and regulatory obligations

4. WhatsApp Communication

If you provide your phone number, contact us on WhatsApp, or opt in to receive WhatsApp updates, you consent to receive communication from home attraction through WhatsApp, including through the WhatsApp Business Platform or WhatsApp Business API.

We may send WhatsApp messages related to:

Order confirmation

Payment or delivery updates

Shipping notifications

Customer support

Damaged or wrong-product replacement updates

New collection drops

Limited product launches

Promotional offers, where permitted

You can opt out of WhatsApp communication at any time by replying STOP on WhatsApp or emailing us at contact@homeattraction.in.

We do not sell your WhatsApp number or personal information.

5. Cookies and Tracking

Our website uses cookies and similar technologies to operate the store, remember preferences, analyze traffic, improve performance, and support marketing.

Because our store is powered by Shopify, Shopify may also use cookies and similar technologies. You can read Shopify's cookie information here:

https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings, but some parts of the website may not work properly.

6. Sharing of Personal Information

We may share your information with:

Shopify and website service providers

Payment processors

Shipping and logistics partners

Customer support tools

Email, SMS, and WhatsApp communication providers

Marketing and analytics partners

Fraud prevention and security providers

Legal, regulatory, tax, or government authorities where required

We may also share information if required to enforce our terms, protect our rights, complete a business transaction, or comply with applicable law.

7. Payments

We do not directly store complete card, bank, UPI, or payment instrument details. Payments are processed by third-party payment providers, and their handling of payment data is governed by their own privacy and security policies.

8. Data Retention

We retain your personal information for as long as necessary to provide services, fulfil orders, manage support requests, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

9. Security

We use reasonable safeguards to protect your personal information. However, no internet-based service or method of transmission is completely secure. Please avoid sending sensitive or confidential information through unsecured channels.

10. Your Rights

Depending on applicable law, you may request to:

Access your personal information

Correct inaccurate information

Delete your personal information

Withdraw marketing consent

Opt out of promotional communication

Ask questions about how your data is used

To make a request, contact us at contact@homeattraction.in.

11. Marketing Preferences

You may unsubscribe from promotional emails using the unsubscribe link in our emails. You may opt out of WhatsApp messages by replying STOP.

Even if you opt out of marketing, we may still send non-promotional messages related to your orders, payments, delivery, account, or customer support.

12. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

13. Third-Party Links

Our website may link to third-party websites or platforms, including Instagram or payment/shipping services. We are not responsible for the privacy practices, content, or security of third-party websites.

14. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised â€œLast updatedâ€ date.

15. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

home attraction

Email: contact@homeattraction.in

Address: The Home Attraction Company, Sector 25 Huda, Shop, Panipat, Haryana, 132103, India